Received: from mx0.gmx.net (mx0.gmx.net [213.165.64.100]) by h1439878.stratoserver.net (8.14.2/8.14.2/Debian-2build1) with SMTP id o2UFv5ut030520 for ; Tue, 30 Mar 2010 17:57:07 +0200 Received: (qmail 16894 invoked by alias); 30 Mar 2010 15:57:01 -0000 Delivered-To: GMX delivery to rainer.schoepf@gmx.net Received: (qmail invoked by alias); 30 Mar 2010 15:57:00 -0000 Received: from relay.uni-heidelberg.de (EHLO relay.uni-heidelberg.de) [129.206.100.212] by mx0.gmx.net (mx059) with SMTP; 30 Mar 2010 17:57:00 +0200 Received: from listserv.uni-heidelberg.de (listserv.uni-heidelberg.de [129.206.100.94]) by relay.uni-heidelberg.de (8.14.1/8.14.1) with ESMTP id o2UFspuh028104 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NO); Tue, 30 Mar 2010 17:54:51 +0200 Received: from listserv.uni-heidelberg.de (localhost.localdomain [127.0.0.1]) by listserv.uni-heidelberg.de (8.13.1/8.13.1) with ESMTP id o2UFpn0E005642; Tue, 30 Mar 2010 17:54:57 +0200 Received: by LISTSERV.UNI-HEIDELBERG.DE (LISTSERV-TCP/IP release 16.0) with spool id 388853 for LATEX-L@LISTSERV.UNI-HEIDELBERG.DE; Tue, 30 Mar 2010 17:54:54 +0200 Received: from relay.uni-heidelberg.de (relay.uni-heidelberg.de [129.206.100.212]) by listserv.uni-heidelberg.de (8.13.1/8.13.1) with ESMTP id o2UFsseh031406 for ; Tue, 30 Mar 2010 17:54:54 +0200 Received: from fg-out-1718.google.com (fg-out-1718.google.com [72.14.220.158]) by relay.uni-heidelberg.de (8.14.1/8.14.1) with ESMTP id o2UFscIB027865 for ; Tue, 30 Mar 2010 17:54:41 +0200 Received: by fg-out-1718.google.com with SMTP id d23so149841fga.16 for ; Tue, 30 Mar 2010 08:54:44 -0700 (PDT) Received: by 10.102.237.3 with SMTP id k3mr3815611muh.125.1269964484373; Tue, 30 Mar 2010 08:54:44 -0700 (PDT) Received: from irwin.vpn.uni-freiburg.de (p57B2EF0C.dip.t-dialin.net [87.178.239.12]) by mx.google.com with ESMTPS id w5sm23961823mue.24.2010.03.30.08.54.42 (version=TLSv1/SSLv3 cipher=RC4-MD5); Tue, 30 Mar 2010 08:54:43 -0700 (PDT) Received: by irwin.vpn.uni-freiburg.de (Postfix, from userid 500) id 0DA451A828; Tue, 30 Mar 2010 17:43:44 +0200 (CEST) Mail-Followup-To: LATEX-L@LISTSERV.UNI-HEIDELBERG.DE References: <20100330015247.GA24070@oberdiek.my-fqdn.de> <2696D01678E2A74CB37830D58DFAA15C7383D67BCA@GVW1086EXB.americas.hpqcorp.net> MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Message-ID: <20100330154344.GA28566@oberdiek.my-fqdn.de> Date: Tue, 30 Mar 2010 17:43:44 +0200 Reply-To: Mailing list for the LaTeX3 project Sender: Mailing list for the LaTeX3 project From: Heiko Oberdiek Subject: Re: replying to a LaTeX bug record To: LATEX-L@listserv.uni-heidelberg.de In-Reply-To: <2696D01678E2A74CB37830D58DFAA15C7383D67BCA@GVW1086EXB.americas.hpqcorp.net> Precedence: list List-Help: , List-Unsubscribe: List-Subscribe: List-Owner: List-Archive: X-GMX-Antispam: 0 (Mail was not recognized as spam); Detail=5D7Q89H36p4U4jfdfC5HDevlx1X2sAZgP9e9F2VTUYI/FLDAh5vXTUdJ3cb8VrMsthL0D 3Bm5FvGPWoCdLJEm9HLQdq2oZJ1+efgJyyH9QG+8cq1UKQ2Q4e3tC9qRlfvjUoP37QqmdThnkNK6 /QEzQ==V1; X-Resent-By: Forwarder X-Resent-For: rainer.schoepf@gmx.net X-Resent-To: rainer@rainer-schoepf.de Status: R X-Status: A X-Keywords: X-UID: 6330 Hello, On Tue, Mar 30, 2010 at 10:06:18AM +0000, Mittelbach, Frank wrote: > I'm sorry for the trouble with the gnats system it is unfortunately not > the best possible interface. You actually managed to reach the bug > database each time, what you didn't manage was to reach it in a way that > your mail shows up on the web. And that's the only think I can see. Because nothing was shown, my conclusion was rather that the spam filter has sorted the mails to /dev/null. > Here are the rules (as far as I remember them - if mistaken, I'm sure > Rainer will correct me) Thanks. > To answer a bug entry: > > - you send mail to latex-bugs@latex-project.org > > - to avoid generating a new bug entry this way you need to use a subject > line that contains / at the beginning (if think > stuff like Re: etc is possible > > - you can have additional text in the subject and it doesn't have to > match the original bug synopsis > > - if you do the above the entry will end up in the database but it will > not show up on the web and it will be distributed internally but not > back to the original poster (that's the way gants works) It would be nice, if the gnats system could send a confirmation that the entry has at least entered the database. > - if you want it to appear on the web you need to explicitly include the > original poster on CC or To: That's the point I have missed. But I have found a successful counter example: babel/3543. Here my reply ended up in the web despite having me in the CC or To field. The CC field was empty and the To field contained latex-bugs and latex-team. > And that actually is the catch: with so much misuse and email adress > harvesting the email addresses are no longer shown and so there isn't > really any way for you to do that Except I know the originator and its possible addresses. In this case I would have known. Otherwise could latex-team as address be used to show it on the web? > Not sure what the best way is, perhaps in a case like this, open a new bug > report and crossref though that isn't really a good solution either. What > I can do is to take your reply and add it again with cc to the originator > s othat he/she gets it and it shows on the web (not from here but tonight) Thanks. Yours sincerely Heiko