Received: from mx0.gmx.net (mx0.gmx.net [213.165.64.100]) by h1439878.stratoserver.net (8.14.2/8.14.2/Debian-2build1) with SMTP id o2UEHb94013782 for ; Tue, 30 Mar 2010 16:17:38 +0200 Received: (qmail 19177 invoked by alias); 30 Mar 2010 14:17:32 -0000 Delivered-To: GMX delivery to rainer.schoepf@gmx.net Received: (qmail invoked by alias); 30 Mar 2010 14:17:32 -0000 Received: from relay2.uni-heidelberg.de (EHLO relay2.uni-heidelberg.de) [129.206.210.211] by mx0.gmx.net (mx059) with SMTP; 30 Mar 2010 16:17:32 +0200 Received: from listserv.uni-heidelberg.de (listserv.uni-heidelberg.de [129.206.100.94]) by relay2.uni-heidelberg.de (8.13.8/8.13.8) with ESMTP id o2UEEwTF013424 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NO); Tue, 30 Mar 2010 16:14:58 +0200 Received: from listserv.uni-heidelberg.de (localhost.localdomain [127.0.0.1]) by listserv.uni-heidelberg.de (8.13.1/8.13.1) with ESMTP id o2TM26rS005642; Tue, 30 Mar 2010 16:15:00 +0200 Received: by LISTSERV.UNI-HEIDELBERG.DE (LISTSERV-TCP/IP release 16.0) with spool id 387972 for LATEX-L@LISTSERV.UNI-HEIDELBERG.DE; Tue, 30 Mar 2010 16:15:00 +0200 Received: from relay.uni-heidelberg.de (relay.uni-heidelberg.de [129.206.100.212]) by listserv.uni-heidelberg.de (8.13.1/8.13.1) with ESMTP id o2UEF0CV022548 for ; Tue, 30 Mar 2010 16:15:00 +0200 Received: from oberon.open.ac.uk (oberon.open.ac.uk [137.108.141.46]) by relay.uni-heidelberg.de (8.14.1/8.14.1) with ESMTP id o2UEEbbF032576 for ; Tue, 30 Mar 2010 16:14:40 +0200 X-IronPort-AV: E=Sophos;i="4.51,334,1267401600"; d="scan'208";a="15381636" Thread-Topic: replying to a LaTeX bug record Thread-Index: AcrPq+GBLU+/FiywQGal/A7lqdtofgARKo8AAAh8fyA= References: <20100330015247.GA24070@oberdiek.my-fqdn.de> <2696D01678E2A74CB37830D58DFAA15C7383D67BCA@GVW1086EXB.americas.hpqcorp.net> Accept-Language: en-US, en-GB Content-Language: en-US acceptlanguage: en-US, en-GB Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 8bit X-MIME-Autoconverted: from quoted-printable to 8bit by listserv.uni-heidelberg.de id o2UEF0CV022549 Message-ID: Date: Tue, 30 Mar 2010 15:14:42 +0100 Reply-To: Mailing list for the LaTeX3 project Sender: Mailing list for the LaTeX3 project From: "J.Fine" Subject: Re: replying to a LaTeX bug record To: LATEX-L@listserv.uni-heidelberg.de In-Reply-To: <2696D01678E2A74CB37830D58DFAA15C7383D67BCA@GVW1086EXB.americas.hpqcorp.net> Precedence: list List-Help: , List-Unsubscribe: List-Subscribe: List-Owner: List-Archive: X-GMX-Antispam: 0 (Mail was not recognized as spam); Detail=5D7Q89H36p4WX0t+AtsdW2ORvUlAfcdSIdQlIL3FTSFQDxQiodii41fjuqHQd8jelXgy3 MmJ3btkX5rSzFn9hFaFIkN3F60IXoQiiC2/fgzDMa2Sr9P5SXQm9Ht9JSeZtUVRZ8Ll4+eY8TRy+ si13Q==V1; X-Resent-By: Forwarder X-Resent-For: rainer.schoepf@gmx.net X-Resent-To: rainer@rainer-schoepf.de Status: R X-Status: X-Keywords: X-UID: 6329 > -----Original Message----- > From: Mittelbach, Frank [mailto:frank.mittelbach@HP.COM] > Hallo Heiko, > > I'm sorry for the trouble with the gnats system it is unfortunately not > the best possible interface. You actually managed to reach the bug > database each time, what you didn't manage was to reach it in a way that > your mail shows up on the web. I've had a look at http://www.gnu.org/software/gnats/ and it seems a bit dated. The last news items is dated March 2005. The latest issue tracking systems provide a http api. For example, http://www.bitbucket.org/ (which provides free Mercurial hosting) provides http://api.bitbucket.org/1.0/doc/issues/, which provide information about issues in JSON and other forms. The bitbucket issue tracker integrates nicely into Mercurial, just as Trac integrates with SVN. I don't doubt that gnats was a good choice at the time, but maybe it's time to think about switching. I'm willing to share my experience and perhaps help out. -- Jonathan -- The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302).